What is Local Dial and How Does it Work?

You’re not alone if you’re feeling frustrated over lost calls, low answer rates, or even call blocks.

There may be many reasons for this. But, the most prominent reason is that prospects sometimes do not answer their calls.

It isn’t uncommon that people fear the unknown. So, when prospects see an unknown number flash on their phone screens, they tend to ignore them. The answer rates further drop when it’s a call from a different region.

It also doesn’t help that scammers and telemarketers often badger people with incessant calls.

At the end of the day, it’s safe to say that people are very careful when it comes to answering calls.

However, there is a way in which you can reach out to prospects without falling prey to their suspicions, while also not continuously bothering them. It’s called Local Dialling.

How Does Local Dialling Work?

With Local Dialling, you can make any area code, your area code automatically.

Let’s break it down.

Assuming that you’re operating out of California, and your prospect is in Texas, you have two options – you can either reach out to them using a toll-free number prefixed with 800, 888, 877, 866, 855, 844, or 833. Or, you can call them using the California area code and immediately let your prospect know which area you’re calling from.

There is a secret third option – Local Dial – that lets you reach out to your prospect using their own local code. Studies show that people are four times more likely to pick up your call if you call using their region code.

You can now appear as a local contact, even when you’re out-of-state or out-of-country.

Benefits of Local Dial

  1. Be Reachable at All Times: Calling from a toll-free number is impersonal and generic, hence people tend to avoid answering. With a local dial, they have a reliable and dedicated person they can get back to, as opposed to a toll-free number or a number with an unknown region code.
  2. Make International Calls Easily: International callers often cannot call US toll-free numbers easily, but they can dial local numbers. For a company handling a lot of business overseas, this is the most efficient way to connect with prospects.
  3. Establishing a Connection: If you have prospects across multiple cities, having more than one local number is important. This will give your business a multi-city effect and help connect better with your prospects. The more, the merrier, right?

Klenty’s Local Dial

When you’re making calls using Klenty’s Sales Dialer, enable the Local Dial feature to contact prospects using their region code.

Local Dial automatically picks a number with the area code of your prospect’s region from the list of numbers you have either purchased or linked to Klenty. If a local number isn’t available in your list, Klenty switches to a number with your prospect’s country code or a default number.

The numbers available on Klenty for purchase are real local numbers that can be called back. When Incoming Voicemail is enabled, the prospect will be able to leave a voicemail to the rep that initiated the contact. The combined power of Klenty’s Local Dial and Incoming Voicemail provides for a seamless and reliable communication stream.

Klenty's local dial features

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